Technical Account Manager
DockerCanada • United States
Posted November 25, 2025
Full Time
About the Company
Docker is a remote-first team that makes app development easier so developers can focus on what matters.
Job Description
As a Technical Account Manager at Docker, you will serve as a trusted advisor to our most strategic customers, ensuring they realize measurable value from their investment in Docker’s platform. You will build strong relationships with assigned enterprise customers, drive product adoption and operational maturity, and conduct regular technical and business reviews to demonstrate value realization and identify opportunities for growth.
Requirements
- 4+ years in a customer-facing technical role (e.g., TAM, Solutions Architect, DevOps Consultant, Customer Engineer)
- Strong understanding of Docker, Kubernetes, CI/CD, IaC, and cloud-native development practices
- Proven ability to translate technical capabilities into business outcomes and drive measurable customer value
- Excellent communication skills across both technical and executive audiences
- Skilled at identifying patterns and building long-term strategies beyond point solutions
- Comfortable working cross-functionally in a global, distributed organization
Benefits
- Freedom & flexibility
- Designated quarterly Whaleness Days
- Home office setup
- 16 weeks of paid Parental leave
- Technology stipend equivalent to $100 net/month
- PTO plan that encourages you to take time to do the things you enjoy
- Quarterly, company-wide hackathons
- Training stipend for conferences, courses and classes
- Equity
- Docker Swag
- Medical benefits, retirement and holidays vary by country