Client Success Manager

DocNetwork, a company that provides innovative health and safety solutions, is seeking a Client Success Manager to ensure a seamless and impactful experience for its clients.

Requirements

• Proven experience in client success, account management, or customer experience roles
• Strong communication, consultative and relationship-building skills
• Problem-solving mindset with a proactive approach to client engagement
• Tech-savvy with the appetite and aptitude to become an expert in our platform
• Ability to triage client issues and coordinate with other departments towards resolution
• Adaptability and comfort in fast-paced, evolving environments
• Excellent organizational and time management skills

Benefits

• Medical, Dental, Vision, Life, Short-term Disability & Pet insurance
• 401k with company match
• Flex PTO
• Professional Development and Wellness Budgets
• Volunteer Time Off