Account Manager
DOCOsoftLondon, England, United Kingdom
Posted May 28, 2026
Full Time
About the Company
DOCOsoft is a leading software and services provider to Lloyd's of London and the broader London insurance market.
Job Description
As an Account Manager, you will serve as the primary commercial, relationship, and growth lead for a portfolio of mid-to-large London insurance clients using our enterprise SaaS platform.
Requirements
- At least 1â3 years' experience in B2B account management, customer success, or commercial roles, ideally within SaaS
- Demonstrated success managing renewals, expansions, and new-business opportunities within complex client organisations
- Strong commercial acumen, balancing relationship management with revenue accountability
- Excellent interpersonal, presentation, and stakeholder-management skills, with confidence engaging senior leaders across underwriting, broking, operations, and IT
- Highly organised, proactive, and consultative, with strong follow-through and ownership
- Familiarity with the London insurance market (insurers, Lloyd's, brokers, MGAs) is highly desirable
- Proficiency with CRM tools such as HubSpot or Salesforce, plus strong Excel/Sheets and PowerPoint skills
Benefits
- 25 days Annual Leave
- Private pension
- Bonus scheme
- Private health
- Life assurance
