Specialist Software Support (m/f/d)

DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Mobile Work and flexible working hours are part of our everyday life. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries?

Requirements

• Support DocuWare ́s partners and customers for requests 2nd and 3rd Level (DE/EN)
• Qualification & analysis of complex issues in virtual and cloud-based environments
• Provision of individual solutions, partly in cooperation with team colleagues
• Documentation of the processing steps in the central ticket system
• Coordination and cooperation with software development and product management

Benefits

• Globally distributed, international teams
• Flexible work location and hours
• Individual support
• Well-earned rest
• Healthy food
• Good accessibility
• Team spirit
• Sustainability and social commitment
• Your health matters
• A stable job with a well established and growing company
• Unique Benefits
• 30 Days Work from Abroad