Customer Quality Engineer
DOGACatalonia, Spain
Posted March 16, 2026
Full Time
About the Company
DOGA is a growing multinational company with over 60 years of experience in the development of customized projects for various industrial sectors.
Job Description
DOGA is a growing multinational company seeking a Customer Quality Engineer to respond to customer complaints and promote resolution, maintain customer satisfaction, and analyze quality problems identified by customers.
Requirements
- Attend to and resolve customer complaints/incidents related to quality
- Maintain customer satisfaction by taking the necessary actions to resolve the customer's complaint
- Inform the organization about the customer complaints received and their resolution status
- Analyze quality problems identified by customers, finding the root cause, making improvement proposals, and promoting their implementation
- Analyze products returned by customers and report the results of the analysis
- Management of warranties claimed by customers
- Implement and promote continuous improvement in the resolution of Quality incidents and complaints
- Monitoring and control of quality indicators
Benefits
- Flexible Work Schedule
- Hybrid Work Model
- Customizable Benefits Package
- Dynamic Team Environment
- Inclusive Culture
