Website Support Specialist
Dominion EnterprisesNorfolk, Virginia, United States • Chesapeake, Virginia, United States • Virginia Beach, Virginia, United States • Suffolk, Virginia, United States • Portsmouth, Virginia, United States
Posted April 15, 2026
Full Time
About the Company
Privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals.
Job Description
Website Support Specialist is responsible for handling technical support requests for customers utilizing website products and marketing services. They will provide high-quality customer service, deliver website updates, content changes, and troubleshoot technical issues.
Requirements
- Associates Degree or Bachelor's Degree in Graphic and/or Web Design and/or Web Development and/or Computer Science.
- Prior experience working on a HelpDesk, Technical Support team, or Call Center.
- 2+ years web design/development experience a plus.
- 2+ years Customer Service/Support Experience a plus.
- Exceptional time management skills.
- Experience working within content management systems (ie. Wordpress, Web.com, etc.)
Benefits
- 401(k) plan
- Comprehensive benefits package
