Customer Care Representative

Ariva, a Domtar business, offers a job as a Customer Care Representative in Lachine, Quebec, Canada. The position involves providing accurate and prompt service to customers, upselling related products, and maintaining accurate records of customer transactions. Ariva encourages employee development and advancement.

Requirements

• Ideally, one to two years related work experience
• Strong customer service skills (product knowledge and SAP familiarity are a definite asset)
• Client-oriented, problem-solving, listening, teamwork, detail-oriented
• Strong communication skills - Bilingualism is required (written and spoken)
• Intermediate Microsoft Office skills

Benefits

• Alternative Work Arrangements: hybrid remote work and flextime
• A modern and spacious environment
• Competitive compensation, including annual bonus plan
• A flexible insurance plan (life, medical, dental)
• An Employee and Family Assistance Program
• A pension plan with matching company contributions
• Employer-paid development and continuing education