Senior Restaurant Onboarding Specialist
DoorDash MexicoMexico City, Mexico
Posted April 7, 2026
Full Time
About the Company
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users.
Job Description
We are looking for a Senior Restaurant Onboarding Specialist to partner with our highest-value merchants to provide a best-in-class Merchant onboarding experience at DoorDash. As a Senior Restaurant Onboarding Specialist, you will play a crucial role within the Merchant Services team by providing our merchants with direct contact for all of their onboarding activities & needs.
Requirements
- 2 years of experience with account management, customer support, hospitality, or in related field
- Previous industry experience
- College degree or equivalent experience
- Salesforce (or other CRM software), Microsoft Suite and G Suite proficiency
- Excel proficiency
- Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
- Experience advocating for customer experience within a team or initiative
- Experience in an account management or customer service role
- Ability to build relationships, prioritize, and escalate issues
Benefits
- Comprehensive benefits
- Perks