Agent, Critical Incident Response Team - Tempe, AZ
DoorDash USATempe, Arizona, United States
Posted February 28, 2026
Full Time
About the Company
DoorDash is a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
Job Description
The Physical Security Agent, Critical Incident Response Team (CIRT) is responsible for real-time monitoring, triage, and response to incidents that impact DoorDash’s global workforce, assets, and operations.
Requirements
- 2–4+ years of experience in emergency management, public safety, dispatch, GSOC, or related security operations environment
- CPR, First Aid, AED certification (current)
- Advanced First Aid training (EMT preferred)
- Strong analytical and situational awareness skills — able to prioritize under pressure
- Exceptional written and verbal communication, particularly in high-stakes or time-sensitive situations
- Familiarity with incident management systems and communication tools (e.g., Everbridge, Dataminr, OnSolve, or similar)
- Calm and composed in emergencies, with strong problem-solving and judgment skills
- Willingness to work non-standard hours, including nights, weekends, and holidays
- Fluency in English required; additional language skills (Spanish, French, or Mandarin) a plus
- Bachelor’s degree or equivalent work experience in a relevant field (e.g., emergency management, criminal justice, homeland security)
- Great communication and relationship building skills
Benefits
- Premium healthcare
- Wellness expense reimbursement
- Paid parental leave