Technical Support Representative, In-Store
DoorDash USAPhoenix, Arizona, United States • Boston, Massachusetts, United States • Philadelphia, Pennsylvania, United States
Posted January 22, 2026
46800 - 69000 USD year
Full Time
About the Company
DoorDash is a technology and logistics company that empowers local economies.
Job Description
We're seeking a Technical Support Representative to join our team at SevenRooms. In this role, you'll work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers' Return of Investment. The ideal candidate will be a strong communicator, comfortable juggling multiple tasks, and have a proven ability to build strong, trusted relationships with clients.
Requirements
- Support Customers via Email, Phone and Chat
- Provide Strategic Solutions
- Master the SevenRooms Platform
- Document Resolutions
- Prioritize with Impact in Mind
- Use Internal Tools Effectively
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
