Junior Key Account Customer Success Manager - SaaS - B2B (all genders) - Hybrid - Berlin
Doozer Real Estate Systems GmbHBerlin, Germany
Posted April 1, 2026
Full Time
About the Company
Doozer Real Estate Systems GmbH offers a digital platform that streamlines the renovation and maintenance of existing residential properties, connecting housing companies, asset managers, and certified trade partners to accelerate vacancy removal and reduce project timelines. By digitizing every stage—from intake and specification to approvals, procurement, and invoicing—the platform delivers automated workflows, real‑time transparency, and data‑driven insights that cut costs and improve operational efficiency. Its nationwide network of vetted contractors ensures high‑quality execution, while its focus on resource optimization and CO₂ reduction positions Doozer as a leader in sustainable property management. The company’s culture of collaboration, continuous innovation, and customer‑centric solutions makes it an attractive partner for professionals seeking to shape the future of real‑estate operations.
Job Description
Join our growing team of talented professionals as a Junior Key Account Customer Success Manager - SaaS - B2B. This role will be based in Berlin and will report directly to the Customer Success Team Lead. As a Junior Key Account Customer Success Manager, you will be responsible for delivering exceptional customer service, building strong relationships with key customers, and identifying opportunities to upsell and cross-sell our solutions.
Requirements
- 2+ years of experience in a customer-facing role, preferably in a SaaS company
- Proven track record of driving customer growth and retention
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in CRM software and data analysis tools
Benefits
- Comprehensive health insurance
- Generous parental leave
- Flexible working hours and remote work options
- Opportunities for career growth and development
