Mitarbeiter (m/w/d) Ersatzteilklärung im Kundenservice
Dorst TechnologiesBavaria, Germany
Posted July 15, 2025
Full Time
About the Company
Dorst Technologies is a global leader in powder pressing and forming solutions, delivering end-to-end technology from powder preparation to hand-over to subsequent manufacturing steps. The company specializes in high-quality, customized processes for the powder metal and ceramic sectors, integrating smart digital services, Industry 4.0 hardware and software, and fully automated systems. Its distinctive strength lies in a customer-centric approach that combines innovative product development with comprehensive support—including press overhauls, preventive maintenance, and worldwide expert assistance. With local presence in every industrialized country, Dorst Technologies ensures reliable, responsive service for clients across the globe.
Job Description
Join our team and drive new impulses for your career with the leading technology company for powder metallurgical and ceramic production systems.
Requirements
- Handling customer inquiries
- Organizing and prioritizing incoming processes
- Managing material data in SAP
- Developing alternatives for discontinued spare parts
- Technical knowledge of mechatronics or industrial master
- Safe reading and understanding of technical documents
- Knowledge of SAP and MS-Office software
- Customer orientation and service mentality
- Independent and team-oriented working style
- Reliability, resilience, and flexibility
Benefits
- Unlimited employment contract
- Interesting and independent tasks
- Thorough in-house training
- Annual leave
- Occupational pension scheme
- Bonus payment
- Flexible working hour models
- On-site sports facilities
- Subsidized cafeteria
- Bike leasing
- Corporate Benefits program