Players Club Rep
Downstream Casino ResortOklahoma, United States
Posted November 24, 2025
Full Time
About the Company
Downstream Casino Resort is a premier gaming and hospitality destination that delivers a Las Vegas‑style entertainment experience to a diverse clientele. The resort blends high‑energy casino gaming, fine dining, and live entertainment with intimate, culturally themed events that draw on the rich heritage of Native American traditions. By offering a range of gaming options—from slot machines to table games—alongside immersive cultural programming, Downstream creates a unique, inclusive atmosphere that appeals to both seasoned gamblers and visitors seeking a more personalized experience. The resort’s commitment to celebrating Native American culture while maintaining the excitement of a modern casino sets it apart in the competitive entertainment market.
Job Description
Provide exceptional customer service, respond to guest inquiries, and promote positive public relations as a Players Club Rep at Downstream Casino Resort.
Requirements
- High school diploma or equivalent required
- Scheduling flexibility and dependability required
- Excellent quantifiable customer service skills required
- Ability to operate a personal computer and proficient in entering data using a keyboard at a minimum of 40 words per minute
- Ability to resolve problems/conflicts in a diplomatic and tactful manner