Assistant Manager - Process Excellence - Global Service Centre

This Assistant Manager - Process Excellence role is focused on driving efficiency, standardization, and continuous improvement within the organization's service center. The role involves documentation, performance management, and project execution aligned with business strategy. It requires strong analytical and communication skills to support data-driven decision-making and collaborative problem-solving.

Requirements

• Proficiency in various process improvement methodologies.
• Analytical skills and data analysis ability.
• Project management capabilities.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills.
• Adaptability to stay current with industry best practices.
• Teamwork and collaboration skills.
• Understanding of change management principles.

Benefits

• Competitive salary
• Opportunity to contribute to process improvement
• Collaboration with cross-functional teams