Guest Services Representative

Provide exceptional customer service to hotel guests, ensuring a memorable experience. Check guests in and out, handle reservations, and address guest inquiries and needs.

Requirements

• Greet guests upon arrival and check them in
• Handle guest check-outs and ensure accurate billing and payment processing
• Answer and manage incoming calls and respond to guest inquiries
• Make, modify, and cancel guest reservations as needed
• Provide concierge services and recommend local attractions, restaurants, and activities
• Maintain a tidy and organized front desk area
• Assist with luggage handling and other guest services as required

Benefits

• Competitive salary
• Equal Employment Opportunity