Guest Services Representative

Provide exceptional customer service to hotel guests, check them in and out, handle reservations, and address guest inquiries and needs.

Requirements

• Greet guests upon arrival
• Handle guest check-outs
• Answer and manage incoming calls
• Make, modify, and cancel guest reservations
• Provide concierge services
• Maintain a tidy and organized front desk area
• Assist with luggage handling
• Uphold the hotel's standards of quality and hospitality

Benefits

• Competitive salary
• Equal Employment Opportunity