Guest Service Agent

Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.

Requirements

• Warm and friendly manner in relating to and interacting with the public
• Demonstrated attention to detail while handling multiple tasks simultaneously
• Familiarity with handling money, making change, and using office machines in day-to-day activities
• Ability to speak and receive direction (written and verbal direction) in English
• Willingness and ability to work alone as scheduled

Benefits

• Quarterly bonus opportunity of up to $3,200 annually
• Flexible scheduling
• Paid time off
• Hotel discounts
• Free room nights
• Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Company-matched 401(k)