Retail Support Specialist

Join DSI and become a Retail Support Specialist, delivering hands-on support to AT&T customers in high-traffic retail environments. Provide professional support to customers and retail partners, troubleshooting wireless devices and network issues.

Requirements

• Strong customer service and communication skills
• Ability to handle high-stress or escalated situations with professionalism
• Proficient in multitasking and navigating complex systems
• Detail-oriented with strong problem-solving abilities
• Ability to work flexible hours, including evenings, weekends, or holidays as needed

Benefits

• Medical, Dental, Vision, and Life insurance
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities