Implementation Specialist

DTN is seeking an experienced Customer Implementation Specialist to join their Professional Services team and execute the successful deployment of their enterprise-grade SaaS and RaaS solutions for global customers.

Requirements

• 4+ years of hands-on experience implementing B2B SaaS or enterprise software solutions
• Strong technical aptitude and ability to quickly learn and master new platforms and technologies
• Demonstrated expertise in solution design, configuration, integration, testing, and validation
• Excellent problem-solving and critical thinking skills to address complex customer requirements
• Project management experience, with the ability to drive initiatives from concept to execution is a plus
• Experience working in a cross-functional, collaborative environment with project managers, architects, users, and other stakeholders
• Exceptional communication and interpersonal skills to effectively engage with customers at all levels
• Strong analytical and strategic thinking skills, with the ability to translate insights into actionable strategies
• Customer-centric mindset, passionate about delivering value and enhancing the customer experience
• Willing to work night shift

Benefits

• Competitive Salary
• Generous PTO
• Flexible work arrangements
• Healthcare coverage extended to three dependents on day one of employment
• Retirement plan
• Unlimited access to 13k+ courses via learning platform to support employee career advancement
• Employee Assistance Program (EAP)