Account Manager - Chicago

We're looking for a high performing Account Manager to develop long-term relationships with customers, provide expert technical support, and customer satisfaction. The Account Manager will be responsible for managing customer accounts, building and maintaining strong relationships, and identifying opportunities for additional sales.

Requirements

• Bachelor's degree in chemistry, engineering, metallurgy, or applied science fields preferred
• 1+ years in sales, customer service or related field
• Excellent customer service skills
• Ability to manage multiple accounts and prioritize tasks
• Ability to solve customers' technical challenges
• Excellent communication and presentation skills
• Proficient in performing technical/mechanical on-site testing
• Ability to learn and assist with DuBois e-Tools, System Surveys and Cost Calculators
• Critical thinking and problem-solving skills with attention to detail
• Proficient in Microsoft Office and Customer Relationship Management (CRM) and analytical tools
• Ability to work independently with minimal supervision