Technical Account Manager - Midwest (WI)

DuBois Chemicals is seeking an experienced Technical Account Manager to bridge the gap between the company’s technical paper and pulp product offerings and its customers’ needs, acting as a technical advisor to key Dubois customer accounts.

Requirements

• 10+ years’ experience with Paper and Pulp specialty chemical solutions, technical support, and account management
• Excellent customer service skills
• Ability to solve customers’ technical challenges and assist with improvement process utilizing product knowledge
• Goal oriented and initiative-taking approach to seeking new business
• Critical thinking and problem-solving skills with attention to detail
• Proficient in performing technical/mechanical on-site testing
• Excellent communication (oral, written) and presentation skills
• Proficient in Microsoft Office and Customer Relationship Management (CRM) and analytical tools
• Ability to work independently with minimal supervision
• Ability to travel up to 25% including overnight travel