Customer Service Specialist
Duffy's - AISBuffalo, New York, United States
Posted May 15, 2026
Full Time
About the Company
Duffy's AIS combines the efforts of Duffy's Equipment Services, Express Commercial Services, and Appliance Installation and Service to provide service for over 10,000 customers in central New York.
Job Description
Customer Service Specialist at Duffy's AIS in Buffalo, NY. Job involves handling customer service calls, resolving issues, and dispatching service technicians. Requires a dynamic personality, great customer service skills, and prior scheduling and dispatch experience.
Requirements
- Proficient computer skills
- Attention to detail with a focus on quality
- Ability to change gears as needed
- Prior scheduling and dispatch experience preferred
- Pass a background check and drug screening
Benefits
- Competitive salary
- Medical and Dental coverage
- Long- and Short-Term Disability
- Life Insurance
- Paid vacation and holidays
- 401k
