Service Access Manager - Cancer Center Financial Care

Service Access Manager - Cancer Center Financial Care at Duke Health, manage service access activities and staff to achieve continuous and optimal patient care, coordinate diagnostic and treatment activities with other departments to ensure effective patient care and efficient service.

Requirements

• Supervise and coordinate activities of a clinic/department
• Establish and maintain systems for patient flow
• Direct and coordinate all scheduling, check-in, check-out, and financial services activities
• Serve as a representative for the clinic/department
• Plan and schedule work for the front-end staff
• Train new personnel
• Communicate and model the values of DUHS
• Directly responsible for all personnel actions
• Coordinate diagnostic and treatment activities with other departments
• Greet and provide assistance to visitors and patients
• Maintain liaison with professional medical staff and other personnel
• Develop policies and procedures to improve patient care and utilization of clinic/department resources
• Collect and analyze data for the preparation of composite reports and special projects
• Enforces regulatory and compliance requirements
• Directly involved in the preparation of department budget

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development