Field Service Technician (AV / Workplace Technology)

DVI Solutions is seeking a Field Service Technician to install, configure, and troubleshoot audio-visual and workplace technology systems at client locations. The role requires 2+ years of experience with AV systems, workplace technology, or field-based IT support.

Requirements

• Install, configure, and commission audio-visual and workplace technology systems
• Perform onsite troubleshooting, diagnostics, and repairs of AV and IT-related issues
• Support meeting room and collaboration technologies
• Read and follow system schematics, wiring diagrams, and technical documentation
• Perform equipment mounting, cable termination, labelling, and rack installation
• Test systems to ensure functionality, performance, and compliance with specifications
• Provide basic user training and technical guidance to clients when required
• Document service activities, configurations, and resolutions accurately
• Coordinate with project managers, engineers, and remote support teams
• Maintain a professional presence while working onsite at client locations
• Adhere to safety standards, company procedures, and quality guidelines

Benefits

• Opportunities to work on regional projects with global brands
• Exposure to multinational clients, cross-border teams, and cutting-edge technology
• Exposure to solutions that include immersive video walls, hybrid meeting tech, collaboration tech, digital transformation, smart workspace integration and much more
• Team-oriented culture that encourages collaboration and continuous learning
• Involve in custom projects for high-profile clients