【Digital Workplace】オンサイトサービスデスク（関西・京都・顧客先常駐）

We are looking for a member of our Digital Workplace team to work as an on-site service desk for a major company in Kyoto. The successful candidate will be stationed at the client's office in Kyoto and will work as an IT support partner for the client's IT department.

Requirements

• Provide on-site IT support services for end-users
• Set up and configure PCs, peripherals, and other devices
• Manage IT assets, including receiving, unboxing, configuring, distributing, and collecting equipment
• Use ticketing systems to respond to incidents and escalate issues
• Coordinate and communicate with vendors and internal departments
• Improve and tune AI chatbot prompts

Benefits

• Face-to-face collaboration
• Flexibility to support employees' well-being, productivity, and work-life balance
• Inclusive environment where everyone can thrive