Microsoft 365 Services Administrator

The Microsoft 365 Services Administrator is responsible for the administration, configuration, and operational support of Microsoft 365 services across the organization or customer environments.

Requirements

• Administer and maintain Microsoft 365 core services, including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and related workloads.
• Manage user accounts, licenses, groups, and identities using Azure Active Directory (Entra ID).
• Configure and maintain security, compliance, and governance features such as Conditional Access, MFA, data loss prevention (DLP), retention policies, and sensitivity labels.
• Monitor service health, availability, and performance using Microsoft 365 Admin Center and related tools.
• Troubleshoot and resolve incidents related to Microsoft 365 services, user access, mail flow, collaboration, and productivity tools.
• Support the onboarding and offboarding of users, ensuring proper access, license assignment, and data handling.
• Collaborate with security, networking, and endpoint teams to ensure an integrated and secure Modern Workplace environment.
• Assist in Microsoft 365 migrations, upgrades, and service enhancements (mailbox migrations, Teams adoption, SharePoint modernization).
• Create and maintain operational documentation, procedures, and knowledge base articles.
• Stay current with Microsoft 365 roadmap updates, new features, and best practices.

Benefits

• Collaborative and inclusive work environment
• Opportunities for career advancement and professional growth
• Support for strong ethics and corporate citizenship
• Fostering an inclusive environment where everyone can thrive