Sr. Technical Writer

At Early Warning, we’re seeking a Sr. Technical Writer to plan, research, and write documentation for internal business and technical processes, as well as technical content for products delivered to customers. The ideal candidate will have a strong passion for technology and independent learning, with 8+ years of experience in defining and writing technical manuals, guides, and/or training aids or Policy, Standard, and Procedure documentation.

Requirements

• Meet with technical and business project stakeholders and subject matter experts to gather information needed to create required internal and external documentation
• Drive the process to determine the project scope and the document content that needs to be created and how it needs to be delivered to meet the needs of project stakeholders
• Develop appropriate schedules and work plans for content development and manage the execution of those plans
• Document status of project milestones for the Technical Writer workflow
• Research and translate technical information/artifacts or business processes into content that can be delivered as output such as web content, online help, knowledge bases, etc.
• Track technical and non-technical changes and revise content, resolve issues, and verify the technical and functional accuracy of the documentation deliverables
• Develop, apply, maintain, and continuously improve technical content development best practices and standards

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans
• 401(k) Retirement Plan with 100% Company Safe Harbor Match
• Flexible Time Off for Exempt employees
• 11 paid company holidays and a paid volunteer day
• 12 weeks of Paid Parental Leave
• Maven Family Planning
• Generous Paid Time Off for Non-Exempt employees