Coordinator, Appointments & Referrals

The Appointment and Referrals Coordinator will gather information about patients' medical needs to schedule appointments and secure verification from insurance companies for referral approvals. The role also involves being a system navigator and point of contact for patients and families, and may assume an advocate role with insurance carriers.

Requirements

• High School diploma and related college degree and/or equivalent work experience
• Experience in a healthcare setting – at least one year
• Ability to understand and interpret various managed care insurance benefits and guidelines
• Knowledge of, and experience with medical terminology extremely helpful
• Working knowledge of the health center's computer systems for registration, billing, appointment scheduling, and managed care options
• Fluency in English & Spanish preferred

Benefits

• Medical, dental, and vision coverage
• Life and disability insurance
• 401(k) retirement plan
• Tuition reimbursement
• Flexible spending and transportation accounts
• Paid holidays, vacations, sick, and personal time
• Generous staff development benefit
• Excellent malpractice coverage
• Pet insurance