Field Services Manager
Eastern CommunicationsYakima, Washington, United States
Posted August 14, 2025
75000 - 115000 USD
Full Time
About the Company
Eastern Communications is a leading Philippine telecommunications provider with a 140‑year legacy that pioneered the country’s first data center. The company delivers a full suite of connectivity solutions—including high‑speed internet, leased lines, business voice, broadband, cloud, cybersecurity, and managed services—to enterprises, government agencies, and households across Metro Manila, Baguio, Cavite, Laguna, Batangas, and Cebu. Its infrastructure strategy focuses on reliable, affordable, and customized connections that keep clients linked to the global network, while its ISO 9001:2008 certification underscores a commitment to quality and service excellence. By combining deep industry experience with a forward‑looking approach to emerging technologies, Eastern Communications empowers partners to unlock new opportunities and maintain a competitive edge.
Job Description
We are seeking a Field Services Manager to lead a team of 5-10 field service technicians in supporting our nation's critical infrastructure and securing communications for first responders, utilities, and transportation. The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations.
Requirements
- 5+ years of experience in service management, field operations, or technical leadership within LMR, RF, telecommunications, or critical communications industries.
- Proven ability to lead and develop field service technicians in a fast-paced environment.
- Expertise in resource management, scheduling, and service forecasting.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with customers, engineers, and internal teams.
- Experience with ERP systems such as NetSuite for tracking service operations, work orders, and inventory.
Benefits
- Health, dental and vision insurance
- 401k and company match
- Annual Performance Review and Accompanied bonus
- Paid holidays, vacation and sick days
- Ongoing technical training
- Advancement opportunities
- Company-provided uniforms and safety equipment
- Safe, clean & friendly work environment