Customer Service Representative - Entry
EastmanSão Paulo, Brazil
Posted March 25, 2026
Full Time
About the Company
Eastman is a global specialty materials company founded in 1920, offering a wide range of products including chemicals, plastics, fibers, and advanced materials. With a focus on innovation and sustainability, Eastman collaborates with customers to enhance quality of life through differentiated application development in sectors like transportation, building and construction, and consumables. The company's commitment to safety, sustainability, and a circular economy distinguishes it in the industry, employing over 14,000 people worldwide.
Job Description
Customer Service Representative - Entry: Provide exceptional customer service and support to clients throughout the supply chain process.
Requirements
- Serve as the main point of contact for customers
- Coordinate with internal departments for seamless order fulfillment and delivery
- Maintain accurate records of customer interactions and order details
- Collaborate with sales team to identify upselling and cross-selling opportunities
- Continuously evaluate and improve the customer service process