Customer Service Representative (Remote)

The Customer Service Representative is a key position that requires providing excellent customer service, listening to customers' concerns, and solving problems. The role involves working in a fast-paced environment, adapting to change, and multi-tasking using technology.

Requirements

• Minimum high school diploma or GED
• 0-3 years of prior experience in a customer-facing role
• Excellent verbal, written, and listening skills
• Strong attention to detail
• Great communication skills, a love for talking to people and ability to WOW customers on every call
• Relentless drive to own the customers problem and ability to think outside of the box to resolve them
• Ability to adapt to change and work well in a fast-paced environment
• Ability to multi-task using technology

Benefits

• Medical benefits
• Tuition reimbursement
• Competitive paid time off
• Holidays