Senior Customer Success Manager - Remote
Easy RecruiterLos Angeles, California, United States
Posted January 5, 2026
Full Time
About the Company
Easy Recruiter specializes in connecting top IT talent with leading multinational companies across Romania, the United Kingdom, Malta, and Germany. Leveraging a continually expanding database of highly skilled professionals, the firm offers comprehensive recruitment, consultancy, and head‑hunting services tailored to the unique needs of each client. By focusing on the IT sector and maintaining strong relationships with global enterprises, Easy Recruiter delivers precise, efficient placement solutions that match candidates with the best working environments. Their data‑driven approach and international reach set them apart as a trusted partner for both ambitious professionals and progressive organizations.
Job Description
This role will manage the customers student achievement goals and work collaboratively across the organization to ensure those goals are met.
Requirements
- Lead the entire customer journey
- Own strategic customer engagements from launch through the post-sale customer lifecycle
- Monitor implementation progress and account health
- Conduct quarterly impact reviews
- Determine order and priority of account issues
- Partner with sales team to facilitate subscription quotes and contract renewals
- Develop strong partnerships with account leaders
- Act as a trusted advisor and coach
- Deliver business value
- Implement complex project plans
- Maintain operational excellence
Benefits
- Health insurance
- Paid time off
- 401k matching
- Retirement plan
