We are seeking a Technical Product Owner to own the long-term vision, strategy and performance of IFR technology platforms, including onboard retail systems, crew applications, payment services, and more. As a key member of the IFR technology squad, you will work cross-functionally with Commercial, Cabin Services, Finance, Operations and Architecture to evolve the IFR ecosystem in line with business strategy and customer expectations.
Requirements
- Define and maintain the IFR product vision aligned to ancillary revenue strategy and customer experience ambitions
- Own and evolve a clear product roadmap focused on value, outcomes and measurable impact
- Balance innovation with operational stability and regulatory compliance
- Accountable for IFR product performance metrics (e.g. revenue per passenger, conversion, payment success rate, usability, system uptime)
- Prioritise initiatives based on business value, risk reduction and customer impact
- Lead quarterly and sprint-level outcome planning aligned to product strategy
- Continuously evaluate product effectiveness and iterate based on data
- Maintain a strong understanding of IFR system architecture, integrations, devices and payment platforms
- Partner with Architects to manage technical debt, resilience and scalability
- Ensure security, compliance and governance standards are embedded in product evolution
- Oversee integration strategy with third-party suppliers and internal systems
- Act as the primary interface between Commercial, Cabin Services and Technology
- Build strong, trust-based relationships across business functions
- Enable empowered squad decision-making within clear product guardrails
- Champion agile product principles and continuous improvement
Benefits
- Competitive base salary
- Up to 20% bonus
- 25 days holiday
- BAYE, SAYE & Performance share schemes
- 7% pension
- Life Assurance
- Flexible benefits package
- Excellent staff travel benefits