As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support to ensure the safe and effective use of our leadless left ventricular (LV) Cardiac Resynchronization Therapy (CRT) devices.
Requirements
- Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures.
- Identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed.
- Assist in pre-procedure planning and post-procedure follow up to address any technical or clinical issues.
- Provide comprehensive training sessions, presentations, and hands-on demonstrations for healthcare professionals.
- Guide users through imaging modalities, procedure workflows, and evolving product features.
- Build and maintain productive relationships with physicians, research coordinators, and clinical teams.
- Serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support.
- Provide continuous support and resources to help physicians achieve clinical and operational goals.
- Develop and deliver educational materials, including models, simulations, and in-service programs.
- Ensure teams understand device functionality, procedural techniques, and clinical data interpretation.
- Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams.
- Implement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insights.
- Analyze feedback data to identify trends, areas for improvement, and opportunities for innovation.
- Collaborate with engineering and product development to inform product enhancements and future innovations.
- Ensure all clinical activities comply with all regulatory requirements and company policies.
- Generate accurate documentation for continuous record keeping.
- Adhere to all company policies, compliance standards, and ethical guidelines.
- Ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support.
Benefits
- Medical, dental, and vision insurance provided at no cost for employee-only coverage
- 401(k) matching plan
- Paid Time Off – starting at 3 weeks per year
- Competitive salary with opportunities for career growth
- Employee stock options
- Life & AD&D and long term disability insurance
- Education assistance
- Voluntary commuter benefits and pet insurance
- Weekly company lunches and occasional happy hour events
