Training Specialist

The Customer Training Specialist for Southern Europe is responsible for planning and delivering online and on-site training to clients, ensuring they use EBSCO products and services effectively and gain full value from them.

Requirements

• Bachelor's degree and at least 3 years' experience in training electronic products/services in public, government, or corporate sectors
• Native fluency in Italian
• Strong written and spoken English skills
• Technical proficiency, initiative, and the ability to work independently
• Customer-focused, goal-oriented, and capable of handling feedback and challenging situations constructively
• Team-oriented, collaborative, and committed to service quality and continuous improvement