Client Experience Specialist (Bilingual English/Spanish)

We are seeking a Bilingual Client Experience Specialist to join our team in Lenexa, KS. The ideal candidate will have strong communication skills, problem-solving abilities, and experience working in a fast-paced environment. As a Client Experience Specialist, you will be responsible for greeting clients warmly, providing expert guidance, and building lasting relationships. Our company culture values agility, relationships, accountability, and innovation, and we offer a dynamic work environment where you can make a significant impact on our business and the SMBs we serve.

Requirements

• Customer service experience
• Strong communication skills
• Problem-solving abilities
• Detail-oriented with ability to multi-task
• Comfortable using Microsoft Office and CRM Tools (Salesforce experience a plus!)
• Bilingual in Spanish and English (written and verbal)

Benefits

• Performance Incentives
• PTO
• Health, Dental, and Life Benefits
• 401K Matching
• Abundant professional development opportunities