Senior Network Escalation Engineer
ECIBengaluru, Karnataka, India • Indore, Madhya Pradesh, India
Posted April 7, 2026
Full Time
About the Company
Enhanced Compliance Inc. (ECI) delivers end‑to‑end consulting for the life‑sciences sector, helping medical‑device, pharmaceutical, and biotech companies navigate the entire product lifecycle. Its global team of consultants—averaging 15 years of industry experience—specializes in FDA and international regulatory strategy, quality assurance, risk management, manufacturing engineering, and post‑market surveillance, while also offering research & development support, project management, and M&A due diligence. ECI’s distinctive advantage lies in its deep regulatory expertise combined with a hands‑on technical services portfolio, supported by a state‑of‑the‑art packaging‑testing laboratory in Costa Rica and a headquarters in Marlborough, Massachusetts.
Job Description
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. The company has an exciting opportunity for an experienced Senior Network Escalation Engineer to join its team.
Requirements
- Bachelor’s Degree in related field or equivalent combination of education
- At least 8 years of experience in network support and delivering network projects
- Expert level technical certifications such as CCIE or training equivalent
- Hands-on experience with Cisco Meraki, Cisco ISR and Catalyst switches, Palo Alto, SonicWall, and FortiGate networking equipment
- Strong understanding of networking protocols, security principles, and best practices
- Experience in planning, executing, and overseeing network projects from initiation to completion
Benefits
- Competitive compensation package
- Unlimited PTO
- Health benefit eligibility
- Pet insurance
- 401K with employer match