Associate Process Manager
eClerxPune, Maharashtra, India
Posted October 9, 2025
Full Time
About the Company
eClerx is a productized services company offering a wide range of solutions including financial services, digital analytics, CRM, and knowledge process outsourcing. With a focus on combining people, technology, and domain expertise, eClerx aims to set industry benchmarks for client service and innovation in technology, data analytics, and process management.
Job Description
The Associate Process Manager is expected to possess strong analytical and process-focused skills. This role involves identifying discrepancies, proposing solutions, and leading groups to achieve customer satisfaction. The ideal candidate will be proactive, self-directed, and capable of communicating effectively with various stakeholders.
Requirements
- Strong analytical skills and domain knowledge
- Advanced skills in exploratory data analysis, trend identification, and variance analysis
- Experience with large product catalogs and competitive datasets
- Experience in market intelligence, digital shelf analytics, assortment gap identification, pricing and promotion analysis
- Experience with SQL, Excel, and Python