Associate Process Manager
eClerxPune, Maharashtra, India
Posted February 9, 2026
Full Time
About the Company
eClerx is a leading process management and data analytics company that provides critical business operations services to global Fortune 500 clients.
Job Description
eClerx is seeking an experienced Associate Process Manager to join its Customer Operations team in Pune, India. The ideal candidate will have 4-9 years of experience and a strong background in international BPO and chat processes. Responsibilities include troubleshooting processes, leading teams, and implementing process improvements.
Requirements
- 4-9 years of experience in international BPO and chat processes
- Graduate or postgraduate degree in any specialization
- Graduation in Computer Science, Computer Applications or related subjects (preferred)
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development