Associate Process Manager

This role will be an essential part of the WFM Program in the Customer Operations Vertical. The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any.

Requirements

• Quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis
• Proficient in web technology and cable setup
• Strong communication skills
• Ability to adapt to perpetual changes as per business needs
• Reliability in terms of attendance and timing
• Experience in troubleshooting related process
• Experience in cable or telecom industry
• Ability to multi-task

Benefits

• Competitive salary
• Medical benefits
• Leave benefits