BUSINESS ANALYTICS MANAGER
eClerxPampanga, Philippines
Posted September 24, 2025
Full Time
About the Company
eClerx is a productized services company offering a wide range of solutions including financial services, digital analytics, CRM, and knowledge process outsourcing. With a focus on combining people, technology, and domain expertise, eClerx aims to set industry benchmarks for client service and innovation in technology, data analytics, and process management.
Job Description
The Business Analyst Manager at eClerx will be responsible for providing analytic reports, assisting with business unit reporting needs, maintaining databases, and driving process improvements. They will also manage a workforce team, handling escalated issues, and communicating with other departments to optimize process performance.
Requirements
- Develop and maintain databases.
- Analyze current processes for improvement.
- Manage a group of workforce specialists.
- Conduct process evaluations and development studies.
- Validate incentive program results.
- Maintain report templates for operations.
Benefits
- Competitive salary
- Opportunity to work with technology and data analytics services
- Professional development
