Senior Process Manager - Duda
eClerxMuntinlupa, Philippines
Posted November 28, 2025
Full Time
About the Company
eClerx is a productized services company offering a wide range of solutions including financial services, digital analytics, CRM, and knowledge process outsourcing. With a focus on combining people, technology, and domain expertise, eClerx aims to set industry benchmarks for client service and innovation in technology, data analytics, and process management.
Job Description
Manage day-to-day operational activities, create strategic plans, and execute with Operations Managers to achieve organizational goals.
Requirements
- Manage day-to-day operational activities
- Create strategic plans
- Monitor performance
- Conduct performance reviews
- Provide directions to Operations Managers
- Review performance of team members
- Recommend policies and procedures
- Ensure effective planning and execution