Business Account Representative
EControlsSan Antonio, Texas, United States
Posted January 5, 2026
Full Time
About the Company
EControls is an industrial electrical control automation solutions provider specializing in PLCs, custom embedded microelectronic systems, and real-time data gathering. With extensive experience and a talented team, EControls offers automation engineering, custom fabrication of enclosures, and micro-electronics services to OEMs and end users, including Armstrong, Air Products, Masterfoods, and Andritz Corporation. Known for their expertise in plant floor and machine-level automation, EControls delivers optimal solutions tailored to meet diverse industrial challenges.
Job Description
EControls is a global provider of innovative controls solutions for internal combustion engines and electric drive systems. We are seeking a Business Account Representative to facilitate new and existing customer relationships, providing top-notch customer service and clearing a path to customer success.
Requirements
- Process all customer orders
- Manage incoming customer queries and escalate internally as needed
- Provide a quick response to customer needs and communicate closely to meet customer expectations
- Data entry customer requests and update orders into EnterpriseOne
- Work with planning for expedited orders and follow up with shipping for same day expedited shipments
- Review invoice discrepancies and submit information to accounting when necessary
- Submit quote information to customers when required
Benefits
- Paid time off
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
