Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute., the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Requirements
- Develop and implement comprehensive marketing and communications strategies aligned with business objectives.
- Lead and develop marketing team.
- Manage marketing budget and allocate resources effectively across channels and initiatives.
- Report on marketing performance, ROI, and key metrics to senior leadership.
- Design and oversee customer experience strategies that drive satisfaction.
- Share Customer Experience insights with rest stakeholders within organization and Group.
- Implement customer feedback mechanisms and act on insights to enhance service delivery.
- Monitor customer satisfaction metrics and develop action plans to address gaps.
- Oversee content creation across all channels ensuring brand consistency and quality.
- Develop content strategies that engage target audiences and support business goals.
- Ensure timely delivery of compelling content from agencies.
- Collaborate with internal stakeholders to source stories, insights, and thought leadership.
- Lead social media strategy across all relevant platforms.
- Drive engagement, community building, and brand awareness through social channels.
- Monitor social media trends and adapt strategies accordingly.
- Analyze social media performance and optimize campaigns for maximum impact.
- Plan and execute internal and external events like conferences.
- Develop event participation strategy based on company’s priorities.
- Measure event success and ROI through post-event analysis.
- Select, manage, and evaluate external agencies and marketing partners.
- Ensure agency work aligns with brand guidelines and strategic objectives.
- Negotiate contracts and manage agency relationships for optimal value.
- Coordinate between multiple agencies to ensure integrated campaign delivery.
- Design and conduct customer and market research surveys to gather actionable insights.
- Analyze survey data and translate findings into strategic recommendations.
- Track industry trends, competitive landscape, and emerging opportunities.
- Use data-driven insights to inform marketing strategies and decision-making.
Benefits
- Enhanced benefits package
- Meal Vouchers
- Hybrid working model
- Diversity & inclusion programs
- Participation in strong CSR actions
