IT Support Specialist- Weekend

Provide IT desktop support and hospitality-related vendor platform support to Edge's commercial customers, remotely assisting users with troubleshooting and resolving issues.

Requirements

• Knowledge of Windows desktop and server operating systems, 0365, Active Directory, and Exchange
• Strong customer service and problem-solving skills, including the ability to provide diligent, prompt, and courteous responses to users' questions or issues
• High comfort level with talking on the phone with customers

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) retirement plan
• Paid time off (PTO)
• Short-term/long-term disability
• Life insurance