NOC Support Analyst
EdgeUnoQuito, Ecuador
Posted March 30, 2026
Full Time
About the Company
EdgeUno is a US-based technology infrastructure company with a strong operational presence across Latin America, providing connectivity, IP Transit, private networks, data center, bare metal, and cloud solutions to ISPs, hyperscalers, content providers, and global technology companies.
Job Description
The NOC Support Analyst works closely with the Network Engineering Team to monitor and support EdgeUno’s network infrastructure across Latin America, ensuring network stability, performance, and availability.
Requirements
- English level B2 or higher
- Knowledge of networking concepts, including TCP/IP, routing, and switching
- Familiarity with Layer 2 and Layer 3 fundamentals
- Experience or exposure to network monitoring tools (Zabbix, LibreNMS, Grafana, or similar)
- Understanding of incident handling, ticketing systems, and escalation workflows
- Ability to troubleshoot technical issues in a structured and analytical way
- Strong communication skills and ability to operate in a fast-paced, high-availability environment
Benefits
- Competitive compensation package
- High-quality healthcare
- Training and development opportunities
