Emergency Communications Officer

The Edmonton Police Service is seeking applications for Emergency Communications Officer positions. The position involves working rotating shifts, answering 9-1-1 calls, dispatching police units, and providing customer service. The ideal candidate will have a high level of integrity, critical thinking skills, and the ability to work in a dynamic emergency communications centre environment.

Requirements

• Working rotating shifts up to 12 hours in length
• Accurate and efficient typing skills
• High level of integrity and confidentiality
• Critical thinking skills and a proven ability to make sound decisions
• Broad knowledge of police practices
• Above average geographical knowledge of the City of Edmonton and surrounding areas
• Customer service oriented with exceptional interpersonal skills
• Ability to communicate effectively, orally and in a written format
• Ability to manage demanding and high stress situations
• Ability to work effectively in a dynamic emergency communications centre environment managing multiple systems and critical emergency calls
• Proficient multi-tasking skills
• Knowledge of Federal, Provincial and Municipal government services is an asset
• Prior experience in a Police, public safety, or social work environment is an asset

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance