Director of Operations - DME

GEMCORE's continued success has earned national recognition through Inc. Magazine's Fastest Growing-Growing Companies and Cleveland Plain Dealer Top Workplace awards for six consecutive years. We are seeking a mission-driven leader who shares our passion for delivering exceptional patient care, operational excellence, and best-in-class diabetes support.

Requirements

• Minimum 10–15 years of operations and people leadership experience within healthcare, preferably DME/HME, diabetes supply, pharmacy, or payer operations environments.
• Strong understanding of Medicare policy, DMEPOS documentation, deductibles, co-pays, and third-party reimbursement workflows.
• Proven background managing multisite teams and cultivating a culture of accountability, quality, and continuous improvement.
• Exceptional organizational, communication, project management, and analytical skills.
• Experience with CGM, insulin pump, or diabetes device operations strongly preferred.

Benefits

• Employer-paid vacation and holidays
• Comprehensive benefits including medical/dental / vision, life insurance, short and – and long–term disability, and 401(k)