Senior Technician, IT
Edwards LifesciencesIrvine, California, United States
Posted May 22, 2026
53000 - 75000 USD
Full Time
About the Company
Edwards Lifesciences (NYSE: EW), is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more. Contact Us We want to hear from you and engage in meaningful discussions. However, please note that we are not equipped to provide customer, candidate, or technical support through this platform. If you require assistance from those teams, please find their contact information here: https://www.edwards.com/aboutus/contactus If you’re a patient in need of medical advice, please contact your healthcare provider directly. We reserve the right to remove any comments that are off-topic, repetitive, or include hate speech, profanity, or offensive language. Additionally, we will not engage in discussions about competitor products, off-label use of Edwards products, or unsubstantiated/misleading claims that could cause harm. All Terms and Conditions of LinkedIn apply. For the Edwards Lifesciences privacy policy, visit https://www.edwards.com/legal/privacypolicy.
Job Description
We're seeking a Senior Technician, IT to join our Advanced Innovation & Technology team. As a key member of our team, you'll configure, deploy, and manage desktops, laptops, mobile devices, and peripherals, as well as provide IT support and education to end-users.
Requirements
- H.S. Diploma plus three years of IT hardware/software support experience
- Experience managing users and devices through Active Directory
- Proficiency with Microsoft technologies (e.g., Windows OS, Microsoft Office, Outlook/O365)
- Ability to diagnose and repair IT hardware and software (e.g., desktops, laptops, mobile devices, peripherals, IP phones)
- Experience with PC imaging and device deployment processes
- Familiarity with Help Desk ticketing systems for managing and documenting service requests
- Experience supporting VPN and authentication tools (e.g., MobilePASS or similar solutions)
- Cisco IP phone configuration and support experience
- Strong cable management and workspace organization skills
- Strong troubleshooting, problem-solving, and analytical skills
- Effective communication and customer service skills with a professional, user-focused approach
- Strong organizational and time management skills with the ability to prioritize work
- Ability to learn new technologies and adapt in a fast-paced environment
- Relevant certifications (e.g., Jamf Pro, Microsoft Certified Desktop Technician)
- Experience working with enterprise systems and applications (e.g., Active Directory, Office365, VPN tools)
- Demonstrated ability to build positive relationships with internal users and external vendors
Benefits
- Competitive salaries
- Performance-based incentives
- Wide variety of benefits programs
