Customer Success and Engagement Manager

Egen is a fast-growing and entrepreneurial company with a data-first mindset. We bring together the best engineering talent working with the most advanced technology platforms, including Google Cloud and Salesforce, to help clients drive action and impact through data and insights. We are committed to being a place where the best people choose to work so they can apply their engineering and technology expertise to envision what is next for how data and platforms can change the world for the better.

Requirements

• 10+ years of experience in a hands-on, client-facing role managing large-scale, complex projects for a professional services organization.
• Demonstrated experience in account management, including P&L ownership, forecasting, and commercial negotiations.
• Proven ability to strategically grow accounts by identifying and developing new opportunities.
• At least 5 years of team/employee career management.
• Experience working with product companies, operating both strategically and "in the weeds."
• Strong background in organizational change management, with an ability to influence and guide clients through transformation.
• Experience with agile disciplines, software development methodologies, and various agile delivery tools.

Benefits

• Comprehensive Health Insurance
• Paid Leave (Vacation/PTO)
• Paid Holidays
• Sick Leave
• Parental Leave
• Bereavement Leave
• 401(k) Employer Match
• Employee Referral Bonuses